Customer Service and Operations Manager (CSOM) at MKCB, Feb 2025

Location: Morogoro Branch
Job Title: Customer Service and Operations Manager (CSOM)

Education

• Holder of Bachelor of Commerce and Finance, Economics, Business Administration or its equivalent.

• CPA (T)/ACCA holder; Master’s degree in relevant field will be an added advantage.

Experience

• Should possess at least 5 years of work experience in financial Management with at least 3 years in supervisory level.

Job Responsibilities

• Strong knowledge of banking operations, KYC, AML, and compliance regulations.

• Excellent leadership and team management skills.

• Proficiency in branch cash management, reconciliation, and financial controls.

• Strong customer service orientation with the ability to handle complex inquiries and issues.

• Ability to manage risk and implement security and control measures effectively.

How to Apply

Qualified candidates MUST send their CV & Cover letter attached with all academic certificates through:

Email: recruitment@mkombozibank.co.tz

Subject: Customer Service and Operations Manager (CSOM)

Deadline: 28th February 2025.

Join our team today!

NB: Only shortlisted candidates will be contacted given the volume of applications.