Channel Specialist, Retail Agents Job at Yas Tanzania, Feb 2025

Job Title: Channel Specialist, Retail Agents
Company: Mixx by Yas
Location: Not specified
Job Type: Full-Time

About the Role

We are seeking a Channel Specialist, Retail Agents to establish and manage relationships with retail agents, drive performance, and ensure adherence to compliance standards. The ideal candidate will have experience in the telecommunications industry and a strong understanding of channel management.

Qualifications

• Education: Bachelor’s degree in Business Administration, Marketing, Finance, or related fields.
• Experience: Minimum of 3 years of relevant work experience, preferably in the telecommunications industry.
• Preferred: An MBA is an added advantage.

Core Responsibilities

• Establish and maintain effective communication and awareness initiatives targeted at retail agents.
• Proactively drive Key Performance Indicators (KPIs) within the retail agent (RA) channel, overseeing progress through continuous monitoring and evaluation.
• Strategize and execute capillarity management to ensure optimal coverage and presence of retail agents in targeted areas.
• Spearhead the segmentation of retail agents to tailor strategies and support based on specific needs and characteristics.
• Lead channel activations by setting and achieving KPIs to enhance engagement and performance.
• Advocate for and manage rewards and incentives within the retail agents’ channel to foster motivation and loyalty.
• Ensure adherence to retail agents’ management processes and compliance standards, actively addressing any deviations or issues.
• Resolve queries and provide support to retail agents, addressing concerns and inquiries promptly and effectively.
• Orchestrate channel promotion activities and campaigns to drive visibility, sales, and engagement.

Core Competencies

• Proficiency in Microsoft Office Suite, including Microsoft Word, Excel, and PowerPoint.
• Strong analytical skills and problem-solving abilities.
• Proven leadership skills with the ability to effectively lead a team.

How to Apply

CLICK HERE TO APPLY

Equal Opportunity Statement

“We are committed to equal employment opportunities and the unbiased treatment of all individuals in all employment practices. Only shortlisted applicants will be contacted.”

Application Deadline

Apply before February 28, 2025