Relationship Manager – NMB Bank Plc

Relationship Manager

NMB Bank Plc

Location: Dar Es Salaam Zone

Job opening date: 26-Feb-2025

Job closing date: 06-Mar-2025

Job Purpose:

Responsible for growing both Assets & Liabilities (Deposits) of Small Medium Enterprise (SMEs), advising the department on business strategy and guiding Relationship Officers in recruiting business customers to ensure Small Medium Enterprise growth.

Main Responsibilities:

• Drive sales of SMEs loans and deposits throughout the zone (covering Branches, Business Centre’s, and Hubs)

• Appraisal of all SMEs credit applications that warrant Senior Manager’s attention other than Relationship Managers/Relationship Officers; from the respective zones and provide recommendations for decision making.

• Take a leading role in guiding Relationship Officers in growing asset books and mobilizing deposits from SMEs segment.

• Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)

• Advise the Head of Department on different strategies relating to Business Banking development and growth.

• Actively build capacity of Relationship Officers through on-going mentoring and support to encourage business growth and portfolio quality.

• Monitor departmental budgets, ensuring RO sales targets are achieved within reasonable timelines

• Prepare budget and projections for the zones managed. The budget includes the list of existing, prospective customers to benefit from loans and other cross-sold products

• Follow up with Relationship Officers/Branch Managers for execution of potential pipelines (Asset & Liabilities) to become successful deals.

• Proactively engage with other stakeholders (credit/risk/operations) to ensure the SME portfolio is maintained to the highest standards.

• Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.

• Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.

Knowledge and Skills:

• Excellent credit analytical skills

• Strong financial analysis skills

• Knowledge of the Tanzania Banking Sector environment

• Sound knowledge of Small Medium Enterprise markets and environments

• Good customer relationship and sound understanding of bank’s loan products, policies, and procedures.

• Conversant with standard computer applications (Excel, Word, and Access).

• Good communication skills with high proficiency in the use of (English and Kiswahili).

• Good business management, leadership, coaching, and team building skills.

Qualifications and Experience:

• Bachelor’s degree in Finance, Accounting, Banking, Economics or other relevant fields

• Master’s degree in related fields will be added advantage.

• 5 years’ experience in Business Banking/Relationship Management out of which 3 should be in managing SME customers.

• 3 years’ experience in Credit analysis

CLICK HERE TO APPLY

Equal Opportunity Employer:

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce. Female candidates and people living with disabilities are strongly encouraged to apply for this position.

Important Note:

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.