Relationship Manager – NMB Bank Plc
Job Overview
Relationship Manager
NMB Bank Plc
Location: Dar Es Salaam Zone
Job opening date: 26-Feb-2025
Job closing date: 06-Mar-2025
Job Purpose:
Responsible for growing both Assets & Liabilities (Deposits) of Small Medium Enterprise (SMEs), advising the department on business strategy and guiding Relationship Officers in recruiting business customers to ensure Small Medium Enterprise growth.
Main Responsibilities:
Drive sales of SMEs loans and deposits throughout the zone (covering Branches, Business Centre’s, and Hubs)
Appraisal of all SMEs credit applications that warrant Senior Manager’s attention other than Relationship Managers/Relationship Officers; from the respective zones and provide recommendations for decision making.
Take a leading role in guiding Relationship Officers in growing asset books and mobilizing deposits from SMEs segment.
Coordinate with Relationship Officers/Branch Managers to prepare appropriate financial structure for managing risks and realizing economic value (pricing)
Advise the Head of Department on different strategies relating to Business Banking development and growth.
Actively build capacity of Relationship Officers through on-going mentoring and support to encourage business growth and portfolio quality.
Monitor departmental budgets, ensuring RO sales targets are achieved within reasonable timelines
Prepare budget and projections for the zones managed. The budget includes the list of existing, prospective customers to benefit from loans and other cross-sold products
Follow up with Relationship Officers/Branch Managers for execution of potential pipelines (Asset & Liabilities) to become successful deals.
Proactively engage with other stakeholders (credit/risk/operations) to ensure the SME portfolio is maintained to the highest standards.
Monitor and evaluate the business portfolio to ensure performance criteria (PAR & NPL levels) are maintained within the acceptable risk level.
Represent NMB in all customer forums and ensure the best relationship between NMB and customers in the zones through networking and excellent service.
Knowledge and Skills:
Excellent credit analytical skills
Strong financial analysis skills
Knowledge of the Tanzania Banking Sector environment
Sound knowledge of Small Medium Enterprise markets and environments
Good customer relationship and sound understanding of bank’s loan products, policies, and procedures.
Conversant with standard computer applications (Excel, Word, and Access).
Good communication skills with high proficiency in the use of (English and Kiswahili).
Good business management, leadership, coaching, and team building skills.
Qualifications and Experience:
Bachelor’s degree in Finance, Accounting, Banking, Economics or other relevant fields
Master’s degree in related fields will be added advantage.
5 years’ experience in Business Banking/Relationship Management out of which 3 should be in managing SME customers.
3 years’ experience in Credit analysis
Equal Opportunity Employer:
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce. Female candidates and people living with disabilities are strongly encouraged to apply for this position.
Important Note:
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.