CRDB Bank Jobs | 5 Openings | April 2025

Department

DATA MANAGEMENT OFFICE

Location

Tanzania Head Office

Number of openings

2

Job Purpose

The role is responsible for data visualization, reporting automation, and analytics enablement, ensuring that data is accessible, accurate, and structured. It involves working closely with business stakeholders to understand reporting needs, translating them into scalable and user-friendly BI solutions, and optimizing data presentation for maximum impact.

Principle Responsibilities

• Manage and deliver multiple analytics work streams for diverse clients
• Gather data and reporting requirements, assist in integration and acceptance testing, and support the development of training and implementation material
• Participate in the implementation and provide post-implementation support to ensure analytical processes are effective, efficient, understood, and embedded
• Develop data models and reporting tools that demonstrate and communicate value to stakeholders, providing a clear picture of CRDB’s changing position
• Develop models and tools that communicate the key successes and returns on the bank’s investment and innovation activities to stakeholders
• Prepare data for analysis and visualization/reporting
• Help clients define metrics and KPIs that answer their key business questions
• Create dashboards, visualizations, and reports
• Design, build, test, productionize, and deploy analytical solutions
• Create value from data by performing analytics and statistical techniques to identify insights, generate recommendations, and communicate data value to key stakeholders
• Assist in the development of strategic analytics initiatives to meet CRDB goals
• Develop models to monitor and forecast overall and specific bank performance
• Assist in determining the scope of CRDB analytical solutions by providing expertise and feedback to management
• Drive dashboard design with clients as part of a larger technical team tasked with enhancing modular components of different dashboards
• Collaborate with key stakeholders and end-users to define data and design requirements for dashboard enhancements
• Develop dashboards per user requirements

Qualifications Required

• Bachelor’s degree in computer systems technology, Business Intelligence, or a related academic field
• Minimum of 3 years of experience in BI development, reporting, or analytics roles
• Hands-on experience in building and optimizing BI dashboards, reports, and data models
• Experience working with large-scale datasets and enterprise BI environments
• Experience in banking, financial services, or regulated industries is preferred
• Proven track record of working with stakeholders to translate business requirements into BI solutions
• Experience using analytical tools to support data analysis, reporting, and visualization
• Advanced skills in data visualization, dashboard development, and storytelling with data
• Proficiency in SQL for querying, data extraction, and transformation
• Strong analytical and problem-solving skills to interpret business requirements into BI solutions
• Ability to optimize reports for performance, scalability, and usability

Deadline

2025-04-24

Employment Terms

PERMANENT

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

APPLY HERE

Only Shortlisted Candidates will be Contacted.

Reporting Line: N/A

Department: PALM BEACH PREMIER BRANCH

Location: Dar es Salaam Zone

Number of openings: 2

Job Purpose

Responsible for developing new business opportunities by proactively marketing lending/deposit opportunities from current & potential clients; cross – selling bank services; working closely with the entire branch staff to maintain a high degree of customer focus.

Principle Responsibilities

RESPONSIBILITIES:

• Regular meetings with existing and potential customers and offering available lending and non-lending products.
• Proactively drives renewal/review process of existing facilities, ensuring consistently thorough and timely evaluation of all facilities as per process flow.
• Meeting key customers (top 20% depositors) at least once quarterly and big borrowers as per process flow; to monitor their progress, performance and identification of possible business opportunities.
• Identify new product opportunities through local market intelligence.
• Marketing the bank’s service capabilities; looking for ways to enhance relationship outside lending.
• Participate end-to-end in loans workouts, collections and recovery of loans in arrears.
  • Daily monitoring of all accounts in arrears
  • Immediate follow-up of accounts in arrears
  • Initiation of demand and other procedures
  • Re-assessment of securities and documentation
  • Liaising with Recoveries Unit when appropriate (recovery of collaterals, use of debt collectors/auctioneers, write-offs etc.)
• Cross selling of bank’s products and services to customers, for example Trade Finance, Forex, Bank Guarantees, Simbanking, SimAccount, etc.
• Collection of market intelligence information from local competition, products and levels of service.
• Appraise credit applications at branch level, provide sound financial and business justification for deals/proposals within acceptable risk parameters relative to the profitability and provide recommendations for decision-making.
• Monitor and review business performance at branch level to ensure that the targets are met.
• Monitor the quality of loan portfolio; ensure compliance to approval terms & conditions and subsequent covenants.

Performing any other duties as may be assigned from time to time.

Qualifications Required

• Bachelor’s Degree or Its Equivalent and at least professional banking certificate
• At least 2years’ experience with good background of customer relationship.
• Strategic business awareness coupled with clear understanding of Bank’s products, handling and building customer relations.
• Also should be aware with Performance Management and Change management.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer service oriented culture.
• Communication and Presentation skills, Planning and Organizing skills, Interpersonal and Computer skills, Coaching skills as well as Reporting and analytical skills.

>>Related: VisionFund Jobs | Customer service | April 2025

Deadline

2025-04-23

Employment Terms

PERMANENT

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

Only Shortlisted Candidates will be Contacted.

APPLY HERE

Department: DEPARTMENT OF RETAIL BANKING

Location: Tanzania Head Office

Number of openings: 1

Job Purpose

The Head of Digital Banking will be responsible for shaping and executing the bank’s digital strategy, driving innovation, and enhancing customer experience through digital channels, digital products and services. This role involves all assets, liabilities and transactional digital product development, ensuring seamless integration of digital services, and spearheading initiatives that optimize digital banking solutions to drive digital adoption, financial includion, enhanced usage and revenue growth.

The position is responsible for building strategic partnerships with fintechs, telcos, payment service providers, and other ecosystem players to expand the bank’s digital footprint and unlock new business opportunities. The Head of Digital Banking will also be responsible for engaging with key stakeholders, including regulators and industry bodies, to ensure compliance, drive advocacy, and position the bank as a leader in digital financial services.

The Head of Digital Banking is expected to identify and develop new revenue streams by leveraging emerging technologies, alternative data, and digital-first business models. The incumbent will drive digital financial inclusion, optimize operational efficiencies, and champion the adoption of AI, analytics, and automation to enhance customer engagement and business growth.

This position requires a visionary leader with a strong grasp of market trends, regulatory landscapes, and evolving customer expectations to drive the bank’s digital transformation agenda successfully.

Principle Responsibilities

1. Digital Strategy & Digital Innovation

• Develop and execute the bank’s digital banking strategy in alignment with overall business objectives.
• Identify and implement emerging digital trends, technologies, and best practices.
• Lead innovation initiatives to enhance the bank’s digital presence, customer engagement, and competitive positioning.

2. Product Development & Management

• Oversee the development, enhancement, and management of digital banking products and services, including mobile banking, internet banking, and digital wallets.
• Ensure seamless integration of digital platforms with core banking systems and other financial ecosystems.
• Work closely with internal stakeholders, including IT, operations, and marketing teams, to ensure effective product rollout and adoption.

3. Customer Experience & Engagement

• Drive digital adoption by enhancing user experience across digital banking platforms.
• Analyze customer behaviors and feedback to optimize digital service offerings.
• Ensure a seamless and secure omnichannel banking experience.

4. Revenue Growth & Business Development

• Identify opportunities for monetizing digital banking services.
• Develop partnerships with fintech companies, payment service providers, and other digital ecosystem players to expand revenue streams.
• Drive initiatives to increase customer acquisition and retention through digital channels.

>>Related: BRAC Internship Opportunities | April 2025

5. Risk & Compliance Management

• Ensure digital banking platforms comply with regulatory requirements and security standards.
• Implement risk mitigation strategies to protect digital transactions and customer data.
• Work closely with compliance and cybersecurity teams to ensure best practices in fraud prevention and data protection.

6. Leadership & Team Management

• Drive cultural change towards digital adoption across the bank’s business and supporting teams
• Build and lead a high-performing digital banking team.
• Foster a culture of innovation and continuous improvement within the department.
• Provide strategic direction and mentorship to team members.

7. Reporting and Regulatory Compliance:

• Regulatory engagement:  build and maintain strong relationships with local regulatory bodies to stay informed about regulatory change and ensure compliance.
• Ensure that the business operates in full compliance with all relevant regulations and laws, including prevailing Anti-Money Laundering (AML) policies and procedures.
• Prepare regular reports, presentations, and documentation for internal and external stakeholders, providing insights and recommendations for decision-making.

Qualifications Required

• Bachelor’s degree in business, Finance, or a related field (master’s degree preferred).
• Experience in managing partnerships with fintech firms, payment processors, and digital service providers.
• Excellent leadership, analytical, and project management skills.

Deadline

2025-04-23

Employment Terms

PERMANENT

CRDB Commitment

CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.

It is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank’s practices.

Only Shortlisted Candidates will be Contacted.

APPLY HERE