Customer Service and Operations Manager (CSOM) at MKCB, Feb 2025
Job Overview
Location: Morogoro Branch
Job Title: Customer Service and Operations Manager (CSOM)
Education
Holder of Bachelor of Commerce and Finance, Economics, Business Administration or its equivalent.
CPA (T)/ACCA holder; Master’s degree in relevant field will be an added advantage.
Experience
Should possess at least 5 years of work experience in financial Management with at least 3 years in supervisory level.
Job Responsibilities
Strong knowledge of banking operations, KYC, AML, and compliance regulations.
Excellent leadership and team management skills.
Proficiency in branch cash management, reconciliation, and financial controls.
Strong customer service orientation with the ability to handle complex inquiries and issues.
Ability to manage risk and implement security and control measures effectively.
How to Apply
Qualified candidates MUST send their CV & Cover letter attached with all academic certificates through:
Email: recruitment@mkombozibank.co.tz
Subject: Customer Service and Operations Manager (CSOM)
Deadline: 28th February 2025.
Join our team today!
NB: Only shortlisted candidates will be contacted given the volume of applications.